If you have a problem with a flashlight or headlamp or have a question about a RANCEO product, let us finally help you.
Monday – Thursday: 8-16
Friday: 8-15: 30
Sundays and public holidays: closed
You can also write to us here
Delivery and billing information:
Scanlico Denmark A/S
Marielundvej 46 E
Nykredit Account Number: 5470 2081826
Order before 14:00 – receive the item the next day (subsequent weekdays)
Complaints and right of exchange
Complaints are only taken into account within 8 days from the invoice date, and if the complained goods are submitted free of charge, stating the delivery note number. If there are no manufacturing or material defects, no replacement or credit will be provided. In special cases, however ONLY by agreement, it will be possible to return goods against deduction of 10% return fee. Compensation only includes the item itself and not liability for secondary damage, freight, etc.
Right of exchange
Scanlico Denmark A/S grants a right of exchange – NOT a right of return – on all stocked goods delivered within ½ years. Returned goods must be in salable packaging, without price tags or the like.